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Radio System Trouble Ticket

We are now using a single ticket system for both FCECS and CoMIRS trouble tickets. The form below will ask you to indicate which system you are experiencing an issue with. The radio system manager will contact you within 48 hours to confirm that he is working on the issue you reported.

Name*
First Last
Department*
Phone*
Best time to call*
Email*
Enter Email Confirm Email
Today's Date*
MM slash DD slash YYYY
Location where issue occurred (please be specific, such as listing cross streets or landmarks)*
Analog or Digital?*
- 800 MHz Analog System
- 800 MHz Digital System
- FCECS System
Description of issue:
- No reception
- No alert tones received
- Garbled/unintelligible reception
- Alert tones, no voice
- High static noise
Further description
Date and time issue occurred*
Is there an audio recording of the issue?
- Yes
- No
Have you reported the problem to Shelburne Control*
- Yes
- No