COVID Contact Tracing Guidance

Contact tracing has been used for decades by state and local health departments to slow or stop the spread of infectious diseases. Contact tracing slows the spread of COVID-19 by:

What do I do if I test positive? 

If you test positive for COVID-19 on either a rapid antigen or PCR test, you are required to self-isolate – whether you are vaccinated or not.

*Note: If you have or develop symptoms, you must continue to stay home, potentially beyond the 5 or 10 days, until you have not had a fever for 24-hours without the use of fever reducing medicine and your other symptoms are improving.

Testing during isolation is not recommended. If you test on day 5 and are positive, you must continue to isolate. You may choose to isolate for the full 10 days without retesting or you retest sometime between days 6-9 and can resume normal activities while wearing a mask when you test negative.

Isolating means:

  • Do not leave your home, except to get medical care.
  • Do not visit public areas. Self-isolation means separating yourself from others to keep your germs from spreading.
  • Regardless of vaccination status, all individuals who test positive should avoid people who are at high risk of severe disease for 10 days.

Returning to school, work, or work at a healthcare facility?

While everyone must isolate if required, individuals may be able to return to childcare, school or a healthcare job sooner under certain conditions. See state guidance on return to work, school and childcare,  by CLICKING HERE

What to do if you feel sick or are caring for someone with COVID:

If you need help to stay home:

  • For CPHS member town (yellow, green or tan on the map) residents, call the Contact Tracer who called you, or the Cooperative Public Health Service Public Health Nursing Team at FRCOG at 413-774-3167 x 206  and leave a message. We will call you back!
  • If you are a Greenfield resident and have questions or concerns please call Megan Tudryn at 413-824-5855 or email her at
  • If you are a Montague resident  with  questions,  contact Robin  Neipp at   or call 413-824-5854.
  • Any other towns, find your public health contact information HERE.

Who are my close contacts?

A close contact is considered exposed to COVID-19 if they have been six feet or closer to you for a cumulative 15 minutes or more, indoors during your infectious period.

  • If you have symptoms, your infectious period started 48 hours before you developed symptoms.
  • If you do not have symptoms, your infectious period started 48 hours before your positive test.
  • If you tested positive before your symptoms developed, your infectious period started 48 hours before your positive test.

What do I need to tell the people I was close to?

After you test positive, you should make a list of everyone you were in close contact with (were within 6 feet of for more than 15 minutes while indoors) for the 2 days before you got sick or the two days before your positive test was taken if you don’t have symptoms.

Let your close contacts know about their exposure by sending them to THIS LINK. It can make a big difference if you get in touch with your close contacts quickly, so they are less likely to expose anyone else.

  • Anonymous notification:
    • If you have their phone or email addresses, you can use Tell Your Contacts.Org to send a message about exposure.
    • MassNotify: This smartphone app for uses Bluetooth to let users know if they have been exposed. Learn more by CLICKING HERE.

Ask yourself these questions to remember who you might have had close contact with:

What are the rules for close contacts? 

See state guidance for quarantining by CLICKING HERE

I want to take steps to prepare for Isolation or Quarantine, just in case. What do I need to do?

Create a COVID-19 plan and care kit in case you or a member of your household contract the virus.

Prepare your home:

  • If possible, isolate sick individual in a separate bedroom and bathroom.
  • Have a separate and lined trash for the person with COVID-19.
  • Find someone to be the primary caretaker. Find someone to be a back-up caretaker.
  • Review tips from the CDC for how to care for someone with COVID-19 at home and protect yourself from the virus.

Prepare your COVID-19 Care Kit:

  • Hand soap, hand sanitizer, household disinfectants and other cleaning supplies.
  • Protective gloves, extra face coverings, tissues, and spare trash bags.
  • Medicine, fever reducers with acetaminophen.

Prepare yourself:

  • Get a Primary Care Physician for you and your family.
  • Create an emergency contact list including family, friends, healthcare providers, employers, Local Health Departments, and other community resources.

Where can I find out more about isolation and quarantine?

If you need additional help or information, here are some online resources that are available to you.