COVID Contact Tracing Guidance

Contact tracing has been used for decades by state and local health departments to slow or stop the spread of infectious diseases. Contact tracing slows the spread of COVID-19 by:

  • Letting people know they may have been exposed to COVID-19 and should monitor their health for signs and symptoms of COVID-19
  • Helping people who may have been exposed to COVID-19 get tested
  • Asking people to self-isolate if they have COVID-19 or self-quarantine if they are a close contact of someone with COVID-19

As of December 29, 2021, Massachusetts has adopted the newly-revised quarantine and isolation guidance from CDC.  Below is the updated guidance

What do I do if I test positive? 

Isolation means: no school, no work, no going to stores, no being around friends/family outside of the house, and no sharing space/meal times/etc. with household members who have not tested positive.

What to do if you feel sick or are caring for someone with COVID:

If you need help to stay home:

  • For CPHS member town (yellow, green or tan on the map) residents, call the Contact Tracer who called you, or the Cooperative Public Health Service Public Health Nursing Team at FRCOG at 413-774-3167 x 206  and leave a message. We will call you back!
  • If you are a Greenfield resident and have questions or concerns please call Megan Tudryn at 413-824-5855 or email her at
  • If you are a Montague resident  with  questions,  contact Robin  Neipp at   or call 413-824-5854.
  • Any other towns, find your public health contact information HERE.

Who are my close contacts?

A close contact is considered exposed to COVID-19 if they have been six feet or closer to you for a cumulative 15 minutes or more, indoors during your infectious period.

  • If you have symptoms, your infectious period started 48 hours before you developed symptoms.
  • If you do not have symptoms, your infectious period started 48 hours before your positive test.
  • If you tested positive before your symptoms developed, your infectious period started 48 hours before your positive test.

What do I need to tell the people I was close to?

After you test positive, you should make a list of everyone you were in close contact with (were within 6 feet of for more than 15 minutes while indoors) for the 2 days before you got sick or the two days before your positive test was taken if you don’t have symptoms. Let your close contacts know about their exposure by sending them to THIS LINK. It can make a big difference if you get in touch with your close contacts quickly, so they are less likely to expose anyone else.

Ask yourself these questions to remember who you might have had close contact with:

What are the rules for close contacts? 

I want to take steps to prepare for Isolation or Quarantine, just in case. What do I need to do?

Create a COVID-19 plan and care kit in case you or a member of your household contract the virus.

Prepare your home:

  • If possible, isolate sick individual in a separate bedroom and bathroom.
  • Have a separate and lined trash for the person with COVID-19.
  • Find someone to be the primary caretaker. Find someone to be a back-up caretaker.
  • Review tips from the CDC for how to care for someone with COVID-19 at home and protect yourself from the virus.

Prepare your COVID-19 Care Kit:

  • Hand soap, hand sanitizer, household disinfectants and other cleaning supplies.
  • Protective gloves, extra face coverings, tissues, and spare trash bags.
  • Medicine, fever reducers with acetaminophen.

Prepare yourself:

  • Get a Primary Care Physician for you and your family.
  • Create an emergency contact list including family, friends, healthcare providers, employers, Local Health Departments, and other community resources.

Where can I find out more about isolation and quarantine?

If you need additional help or information, here are some online resources that are available to you.