In response to COVID-19, FRCOG offices are closed until May 25. Staff are working remotely. Email is likely the most efficient way to reach us. You can find our contact information on the Staff page under the About link below.

Building, plumbing and wiring inspectors are responding to emergencies only.

All meetings, workshops and forums are cancelled or have been changed to a call-in or video format.  Please look for emails from FRCOG staff about specific meetings or on our calendar at the Meetings and Events link below.

Franklin County MACC Officially Open for COVID-19 Response

The Franklin County Multi-Agency Coordination Center (MACC) has opened, at the Greenfield Emergency Operations Center to help serve the response needs of Franklin County communities during the COVID-19 pandemic response. The MACC is staffed weekdays by trained local personnel who have extensive knowledge of the county.

During this emergency, the MACC will be a resource for all county towns, regardless of whether they signed the original Memorandum of Understanding. Upon request the MACC can assist with resource coordination, situational awareness and planning support.

The primary goal of the MACC is to create a common operating picture across the 26 towns in Franklin County, as information sharing is so critical. Starting April 6, the MACC will send situation awareness reports weekly on Tuesday and Friday, and more often, if needed.

Towns other than Greenfield should reach out directly to the MACC rather than the Greenfield EOC. Call (413) 768-7518 or (413) 768-4127 or email us

Click here to visit the MACC web page.

PLEASE NOTE: The MACC does not have any personal protective equipment on hand. PPE requests should continue to be made directly to MEMA through WEBEOC.