In response to COVID-19, FRCOG offices are closed. Staff are working remotely. Email is likely the most efficient way to reach us. You can find our contact information on the Staff page under the About link below.

Building, plumbing and wiring inspectors are responding to emergencies only.

All meetings, workshops and forums are cancelled or have been changed to a call-in or video format.  Please look for emails from FRCOG staff about specific meetings or on our calendar at the Meetings and Events link below.

Business Development Resource Guide

Click to download:

Resources and Guidance for Businesses in response to COVID-19 as of June 2, 2020

Webinars on reopening restaurants (June 2), hair salons (June 3) and hospitability (June 8) businesses scheduled.

Small Business Webinars schedule for June 2020 and recorded past webinars:

Western Mass List of Business Resources: Hampden, Hampshire, Franklin, and Berkshire Counties. For more information,

Montague’s Small Business Relief Program (up to $5,000 forgivable loan for selected eligible applicants), opened on 05/26/20.

Greenfield’s Micro-enterprise COVID Recovery Assistance Program (including up to $5,000 forgivable loans for selected eligible applicants) is open to Buckland, Greenfield, Montague, and Shelburne based businesses.  Efforts are underway to secure funding for a micro-enterprise program that will be available to small businesses in additional Franklin County towns.

Interested in having outdooring dining?  MA Alcoholic Beverage Control Commission’s recent advisories on local approval of outdoor seating, guidelines for patio and outdoor areas, and more.

MassHire Franklin-Hampshire Career Center information for both job seekers/employees and for businesses/employers –

Franklin County Community Development Corporation –

Franklin County Chamber of Commerce – and their Facebook interview series at

Community Action Pioneer Valley’s Look 4 Help page a wide variety information and resources for individuals and families –

U.S. Small Business Administration’s guidance and loan resources –

MA Governor Baker Administration’s resources and guidance for small businesses –

Massachusetts Growth Capital Corporation’s information about the federal Paycheck Protection Program (PPP) and Technical Assistance program translated into 20 languages –

For municipalities, the Metropolitan Area Planning Council wrote a white paper with ideas on how local governments could help small businesses.

MassEcon’s COVID-19 Business Resources –

OSHA’s Guidance on Preparing Workplaces for COVID-19 –

BOMA International’s Guide to Building Re-Entry –

LISC and Verizon are providing grants of up to $10,000 to businesses facing immediate financial pressure because of COVID-19. Businesses owned by entrepreneurs of color, women-owned businesses and other enterprises in historically underserved communities who don’t have access to flexible, affordable capital. Click here for more information.

Verizon is waiving late fees for small businesses. For more information, click here.

Both Eversource and National Grid utility companies are posting updates on their policies related to the COVID-19 crisis.

U.S. Treasury and IRS guidance on deferring tax payments due to COVID-19. For more information, click here.

1Berkshire has assembled a comprehensive list of resources, including Facebook Small Business Grants, Resources for Freelance Artists, and Tipped & Service Workers Fund.  For more information, click here.

Resources for Agricultural businesses from MDAR. For more information, click here.

ICIC Small Business Resource Center for national and regional resources as well as business technical assistance. For more information, click here.


Pioneer Valley Businesses and Organization Survey as of April 3, 2020

Click here for the Findings Report on the Impact of COVID-19: Pioneer Valley Business and Organization Survey


Emergency Preparedness Resources for Businesses:

Whether it is a blizzard, flood, or a hazardous spill, business can’t always control what happens in the future. However, there are steps to be better prepared. And when you can respond and recover quickly, you can get back to business! Information on how businesses can be prepared for emergencies is available at and, or download the Getting Back To Business brochure (PDF, 875KB).


Business Development Resources:

Looking to start a new business venture?  Or expand an existing business venture? Check out the 2018 Franklin County Business Development Resources Guide  (PDF 2.2mb) to find helpful information and links to organizations that provide technical assistance, training, financing and more!

The Commonwealth’s workforce development agency has published a comprehensive guide to the state’s business resources called MassHire BizWorks (PDF, 2.01 mb).