In response to COVID-19, FRCOG offices are closed. Staff are working remotely. Email is likely the most efficient way to reach us. You can find our contact information on the Staff page under the About link below.

Building, plumbing and wiring inspectors are responding to emergencies only.

All meetings, workshops and forums are cancelled or have been changed to a call-in or video format.  Please look for emails from FRCOG staff about specific meetings or on our calendar at the Meetings and Events link below.

Census 2020 Preparation

Click to download:

Help spread the word about why the 2020 Census is important and how everyone in Franklin County can participate!  The following is a list of online videos, posters and flyers, social media content and more that can be shared with your networks.

RECENT QUESTIONS ABOUT THE 2020 CENSUS

1. Will the 2020 Census be postponed due to COVID-19? Despite the current COVID-19 crisis, the 2020 Census continues. The U.S. Census Bureau has temporarily suspended field operations, adjusted some of its timelines, and is strongly encouraging everyone to respond online.

In some rural areas of Franklin County (particularly in West County), the Census Bureau reported that some households have not yet received their 2020 Census letter and survey packets due to the suspension of field operations to drop off packets. Once it is safe to do so, packets will be dropped off. The timeframe for this action is not known. However, the timeline for when households must self-respond has been extended.

Households that have not yet received anything yet about the 2020 Census have three options:

1. Wait for the 2020 Census letter and survey packet to be dropped off at the household in the future. Households will have through October 2020 to self-respond. Although, official Census takers may begin visiting homes that have not yet responded to the survey starting in mid August.

OR

2. Go online to https://my2020census.gov/ and complete the survey without using a 12-digit Census ID. When asked to log in, click on “If you do not have a Census ID, click here”. The next page will ask for the address of where you were living on April 1, 2020. Then submit your address accordingly.

OR

3. Call 844-330-2020 to complete the survey by phone without using a 12-digit Census ID. Phone lines are open from 7 am to 2 am.  You will provide your address over the phone. For more information on how to respond by phone, including the phone numbers to call to complete survey in 15 other languages and TDD, go to: https://2020census.gov/en/ways-to-respond/responding-by-phone.html

Do not worry if you fill out the survey online or by phone now, and then forget and fill out the paper form later. The Census Bureau has a process to review households that submitted multiple responses.

2. Want to see how many people have responded in your community so far?  The U.S. Census Bureau provides daily updates at https://2020census.gov/en/response-rates.html.

3. What if the town or zip code listed in the mailing address does not match the town where I actually live? The mailing address does not impact the data collected. The Census I.D. number on the 2020 Census invitation letter is geo-coded to the physical location of the household. Specifically, to the household’s position within a defined geographic Census Block located within the correct municipality. About 2 years ago, the US Census Bureau worked with Town officials to do a Local Update of Census Addresses (LUCA), which used maps to determine the physical location of current and anticipated households. The Census Bureau then had staff in the field verify these household locations. The mailing address is only used to get the invitation letter from the Census Bureau to the household efficiently.

4. What if I have a Post Office Box? The US Census Bureau will not mail 2020 Census letters or survey forms to P.O. Boxes. They will only send 2020 Census letters and surveys by mailing them directly to the household location or by dropping them off at the household.  See question #1 for options on how to respond.

5. How do I know if it is a scam or if someone is an official U.S. Census Bureau employee? The 2020 Census will NEVER ask for a Social Security number, credit card or banking information, or for a donation or service fee. To verify if someone is an official Census Worker, check their identification badge and call the New York Regional Census Center at 212-882-7100 with their name. More information about how to verify is someone is an official Census Worker is available at https://2020census.gov/en/census-takers.html.

6. Why did I get more than one 2020 Census invitation letter from the U.S. Census Bureau? The U.S. Census Bureau is sending out multiple mailings. The sooner the household responds, the less mail it will receive.

7. Is the Household Pulse Survey the same as the 2020 Census invitation? No, the U.S. Census Bureau is sending a separate survey – in addition to the 2020 Census – to collect information about how people and small businesses are impacted by the COVID-19 pandemic. Less than 10% of households across the country will receive the Household Pulse Survey. For more information, click here.

 

Please contact Jessica Atwood at jatwood@frcog.org if you have any questions, are looking for resources, or would like more information. Or please contact our local U.S. Census Bureau Partnership Specialist Elaine Arsenault at elaine.m.arsenault@2020census.gov.

SOCIAL MEDIA SAMPLE POSTS AND GRAPHICS

Help spread the message that responding to the 2020 Census is safe, easy, and important by sharing your own reasons why it is important and/or download and share any of these posts or graphics.

Example social media posts:

  • Who should be counted in the 2020 Census? Everyone! Respond online, by phone or by mail. It’s safe, easy, and important! #2020Census
  • It is important that everyone in our community is counted in the 2020 Census. This data impacts how much state and federal money our community will receive in the future, and shapes our legislative districts for the next ten years. Respond online, by phone or by mail. It’s safe, easy, and important! #2020Census
  • Census data is used to determine the distribution of billions of dollars of federal and state funds for critical programs – schools, roads, healthcare. It is estimated if 3 out of every 100 people in Franklin County are not counted, we could lose over $50 million in resources over a ten-year period. Respond online, by phone or by mail. It’s safe, easy, and important! #2020Census
  • The U.S. Census Bureau keeps your personal information safe and secure. By law, it cannot be shared with other government agencies (including state or local), law enforcement, or landlords. Complete your 2020 Census with peace of mind. Respond online, by phone or by mail. It’s safe, easy, and important! #2020Census
  • To help answer the 2020 Census questionnaire, the U.S. Census Bureau provides translated materials in 59 non-English languages. Learn more at https://2020census.gov/en/languages.html. Respond online, by phone or by mail. It’s safe, easy, and important! #2020Census

Example social media graphics:

Also – check out https://www.creativesforthecount.org/gallery/ for fun and creative graphics!

The 2020 Census will determine how many congressional representatives each state gets.

The 2020 Census is required by the Constitution, and the United States has counted its population every 10 years since 1790.

2020 Census data will help inform how billions of dollars are distributed to states and communities every year for the next 10 years.

Shape the future of your community.

Shape the future of libraries in your community.

Shape the future of roads in your community.

A shareable social media card that highlight how the census benefits communities.

A shareable social media card that highlight how the census benefits communities.

HELP RESPONDING TO THE 2020 CENSUS

Here are resources to helpfully guide people when responding to the 2020 Census questionnaire:

Video guides on how to respond online are available in 63 language options – https://www.youtube.com/playlist?list=PLewV-zKXDZkiAT8Tp96NysEoq3dDEMi7L

Online guide on how to respond by phone, available in 17 language options – https://2020census.gov/en/ways-to-respond/responding-by-phone.html

MIRA Coalition’s 2020 Census: Frequently Asked Questions (4-page PDF in English)

ONLINE VIDEOS

US Census Bureau –

Video guides on how to respond online (Available in 63 languages, 9-12 minutes)- https://www.youtube.com/playlist?list=PLewV-zKXDZkiAT8Tp96NysEoq3dDEMi7L

Preview of 2020 Census Questionnaire (English, 6 minutes) – https://youtu.be/fXg1_1HHKzA

Census Made Simple (English, 2 minutes) – https://youtu.be/oXZAe8XYeN

Getting an Accurate Count (by Statistics in Schools) (English, 2 minutes) – https://youtu.be/mwkTSkwsRsE

Who to Count (English, 30 seconds) – https://youtu.be/iFmgSSyqPqg

Everyone Counts (Russian, 30 seconds) – https://youtu.be/RvM_Sz2qfAc

They Also Count (Spanish, 30 seconds) – https://youtu.be/_SAB6tiB7Hc

Is My 2020 Census Data Safe? (English, 30 seconds) – https://youtu.be/qzmB5oJQ_z4

How Will Census Data Be Used? (English, 30 seconds) – https://youtu.be/zuEo-lXtVjc

Lawyers for Civil Rights in Boston –

Censo 2020 (Spanish, 2 minutes) – https://vimeo.com/346881200/b7a2290cd4

NALEO Educational Fund –

How the U.S. Census Works (English, 1 minute) – https://youtu.be/d2SqG9Kk9AA

Sesame Street Workshop

15-, 30-, and 60- second Public Service Announcements in English and Spanish – https://www.sesameworkshop.org/press-room/2020-census-kit

SOCIAL MEDIA

US Census Bureau Facebook – TwitterInstagram

US Census Bureau’s census facts and roads and libraries graphics – https://2020census.gov/en/how-to-help.html

USDA’s social media cards/graphics – Graphic 1Graphic 3, Graphic 4, Graphic 5, Graphic 6, Graphic 7

Sesame Street Workshop’s sign up for their 2020 Census kit to access graphics – https://www.sesameworkshop.org/press-room/2020-census-form

Social Media Post Examples assembled by FRCOG using resources from this list

KIDS STUFF

Sesame Street Workshop 2020 Census kit – https://www.sesameworkshop.org/press-room/2020-census-form

Seussville’s Everyone One Counts coloring pages – https://www.seussville.com/themes/everyone-counts/

Statistics in Schools (SIS) Everybody Counts! Coloring book (20-page in English, PDF, 4mb)

Statistics in Schools (SIS) educator and student resources and activities – https://www.census.gov/programs-surveys/sis/2020census/2020-resources.html

POSTERS

Massachusetts 2020 Census –

Posters for the general public and on specific topics, including healthcare (in English and Spanish), education (in English and Spanish), immigrants (in English and Spanish), seniors, municipalities, businesses,  renters and more and in more languages (including Portuguese, Traditional Chinese, Vietnamese and Haitian Creole) at https://www.sec.state.ma.us/census2020/index.html

Avoid Scams poster in English, Spanish, Portuguese, Traditional Chinese, Vietnamese, and Haitian Creole 

PRINTED FAQs, LANGUAGES GUIDES AND OTHER SUPPORT

US Census Bureau –

“Your Guide to the 2020 Census” (8 pages) in 60 languages, including English, Spanish, Russian, Romanian, French, Chinese, Haitian Creole, Thai  – https://2020census.gov/en/languages.html

“Why We Ask” handout (2 pages) in 14 languages, including English, Russian, Spanish, Arabic, Chinese, French, Haitian Creole, Korean, Portuguese, Vietnamese – https://2020census.gov/en/partners/outreach-materials.html

Massachusetts Immigrant and Refugee Advocacy (MIRA) Coalition –

2020 Census: Frequently Asked Questions (4-page in English)

2020 Census: What you need to know in Massachusetts – Tri-fold brochure in EnglishSpanish, Haitian Creole, and Portuguese

Massachusetts 2020 Census –

Counting for Dollars 2020: Massachusetts (2-page in English)

Renter Factsheet (2-page in English)

Every town is an important of the American story (2-page in English)

Property managers, make it count. (2-page in English)

Shape our children’s future. (2-page in English)

Lawyers for Civil Rights in Boston –

Factsheets in English, Spanish, Portuguese, Haitian Creole and Mandarin

Tip Sheet cards in English and Spanish with information about their free Census Hotline

Census Hotline at (617) 482-1145 or email census@lawyersforcivilrights.org

MassCounts.org Partners –

Partnering organizations working on 2020 Census activities – https://www.masscounts.com/partners

QUESTIONNAIRE ASSISTANCE CENTERS (QACs) RESOURCES

Note: Most facilities that volunteered to be QACs in Franklin County have suspended operation due to COVID-19.  However, the following are useful reference materials to learn more about the 2020 Census.

QAC Set-up Tips (2-page in English)

Questions and Answers for Stakeholders Supporting the 2020 Census (4-page in English)

CensusCounts.org’s The Internet Self-Response Portal: What to Expect  (5-page in English)

MIRA Coalition’s 2020 Census: Frequently Asked Questions (4-page in English)

Video preview of 2020 Census Questionnaire (English, 6 minutes) – https://youtu.be/fXg1_1HHKzA

Statewide Complete Count Committee’s QAC Guide (to be posted)

American Library Association’s Libraries Guide to the 2020 Census (22 pages in English, updated January 2020)

Sample binder cover page/table of contents (1-page in English, Word doc)

Draft Invitation Letter from the U.S. Census Bureau (1-page in English)

Example of the 2020 Census questionnaire paper copy (8-page in English)

“Why We Ask” handout (2 pages) in 14 languages, including English, Russian, Spanish, Arabic, Chinese, French, Haitian Creole, Korean, Portuguese, Vietnamese – https://2020census.gov/en/partners/outreach-materials.html

“Your Guide to the 2020 Census” (8 pages) in 60 languages, including English, Spanish, Russian, Romanian, French, Chinese, Haitian Creole, Thai  – https://2020census.gov/en/languages.html

Language specific phone numbers to respond to 2020 Census (1-page in English)

Hotlines for questions or concerns about the 2020 Census (1-page in English)

Poster Indicating Response Location (1-page in English)

REFERENCE MAPS

U.S. Census Bureau’s Self-Response Rates Map – https://2020census.gov/en/response-rates.html

Mapping Hard-to-Count (HTC) Communities – An online mapping tool that shows what the initial 2020 Census contact will be (i.e. letter mailed to households offering internet and telephone as first choice for responding to the 2020 Census in purple; letter mailed to households offering internet and telephone and with a paper copy of the questionnaire in green; packet dropped off at households offering internet and telephone and with a paper copy of the questionnaire in yellow) – https://www.censushardtocountmaps2020.us/

U.S. Census Bureau’s Response Outreach Area Mapper (ROAM) – An online mapping tool that will be updated daily with the latest response rate for an area (i.e. the percent of households that have responded to the 2020 Census) – https://www.census.gov/library/visualizations/2017/geo/roam.html

PUBLIC SAFETY

Information about how you can verify if someone is an official Census Worker – https://2020census.gov/en/census-takers.html

Information about the updated timeline for the 2020 Census, due to COVID-19 – https://2020census.gov/en/news-events/operational-adjustments-covid-19.html

To verify if someone is an official Census Worker, call the New York Regional Census Center at 212-882-7100.

2020 Census: Protecting Yourself Against Scams – https://yallacountmein.org/materials/2020-census-protecting-yourself-against-scams

 

 

For more information about the 2020 Census or to participate in the Franklin County Complete Count Committee, please email jatwood@frcog.org.