Purpose: This Standard Operating Guide (SOG) assists Responders in meeting the unique needs of citizens during all hazard emergency responses. Functional Needs Support Service (FNSS) is not a stand-alone capability; it should be fully integrated into all Emergency Support Functions, capabilities, and plans.
When to use this SOG: Emergency Operations Center (EOC) and other response personnel should use this SOG to help them write, execute, and assess their Incident Action Plans (IAP).
Organization: The SOG follows the C-MIST model of Functional Needs: Communications, Medical, Maintaining Independence, Supervision and Transportation. It is organized by Initial Response Actions, Operations and Demobilization/Recovery.
Working with Individuals Requiring Additional Assistance Standard Operating Guidelines 2013 (PDF 978 KB)